Bosqar Invest Group announced that its BPTO (Business Process & Technology Outsourcing) vertical Mplus has acquired 51 percent of the shares in the BPTO division of the South African PLP Group, marking the group’s first acquisition in Africa. This was stated in Bosqar’s announcement on the Zagreb Stock Exchange.
As part of the acquisition, Mplus will strengthen its presence in South Africa, Namibia, and Mauritius, while the owner and management of the PLP Group will remain actively involved in the company’s operations.
– This transaction represents an important milestone in our strategy for expansion in Africa. Africa is establishing itself as an attractive BPTO destination, offering a unique combination of developed multilingual competencies, scalable workforce, and cost-effective delivery models that meet the growing needs of our global clients – said Tomislav Glavaš, CEO of Mplus and member of the Management Board of Bosqar, the holding company of Bosqar Invest Group.
Africa as a new BPTO destination for Bosqar Invest
As highlighted in Bosqar’s announcement, the African continent enables the provision of specialized CX and BPTO services, thanks to an increasing number of professionals who speak English and other languages, as well as an ever-developing digital infrastructure and favorable time alignment with Europe.
– We are excited to embark on a partnership with Mplus, a proven BPTO platform with strong operational results. Mplus’s experience in building and scaling high-performance BPTO operations, combined with their strategic vision and implementation capabilities, makes them the ideal partner to support the next phase of PLP’s growth – quoted Bosqar in its announcement Leighton Curda, founder and CEO of PLP.
