Philip Morris Zagreb has once again become the holder of the Employer Partner certificate this year, thus confirming the excellence of HR practices. The certificate has been awarded by SELECTIO Group for 20 years to organizations that achieve high standards in strategy, employee development, and engagement. The focus of the certificate is on data, people, and excellence – areas in which Philip Morris Zagreb has consistently invested since its inception.
In Philip Morris, the human resources department plays a key strategic role. The head of the HR department is a member of the Management Board and manages all main HR processes through formalized policies and global systems. Thanks to a strategic approach to employee development, everyone has access to potential career paths, education, and defined competency frameworks that are shaped in collaboration with management and employees.
From hiring to exiting the organization, HR processes are structured and focused on providing a quality employee experience. The selection process is conducted through a global platform with regular measurement of satisfaction and optimization of process duration. The onboarding process is personalized and encompasses all key elements, especially tailored for new employees in managerial positions.
Philip Morris Zagreb particularly stands out by integrating career development, advancement, and talent management systems with the performance evaluation and potential assessment process. Employees are evaluated across multiple dimensions that include both results and the manner of achieving goals. A strong feedback culture has also been developed, and the results are used for further development of the organizational climate.
