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What are the prospects for European and Croatian tourism this year?

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Croatia has recovered the fastest from the pandemic’s consequences among all Mediterranean tourist destinations, but the last two years have brought a significant slowdown in this sector. Specifically, the growth of foreign tourist overnight stays in 2024 has slowed to just 0.8 percent after only 2.4 percent in 2023. Meanwhile, seven competing Mediterranean destinations have grown by an average of 12.6 percent in 2023 and five percent in 2024, with Italy, Spain, and Portugal contributing the most, according to the latest Weekly Focus from HUP’s chief economist Hrvoje Stojić.
Italy achieved a growth of foreign overnight stays of as much as 16.5 percent in 2023 and 6.8 percent in 2024. Compared to the pre-pandemic year of 2019, foreign tourist overnight stays in Croatia have grown by barely one percent, while Portugal, Italy, Spain, and Greece recorded growth of 15 percent, 13 percent, seven percent, and six percent, respectively. Given that the growth of overnight stays by foreigners in hotels in Croatia increased by 2.7 percent in 2024 after 7.6 percent in 2023, and short-term tourist accommodation has recorded a decline in overnight stays despite a jump in the number of new beds to 679,000.
The number of overnight stays in non-commercial accommodation has also decreased by 3.2 percent, which, according to capacity (34.1 percent), is on par with leading short-term rentals in family accommodation (34.4 percent). Although hotel beds make up only 9.3 percent of total accommodation and the relative base is extremely small, the growth of all overnight stays in hotels is similar to the Mediterranean average thanks to domestic guests compensating for the slower growth of foreign overnight stays compared to the Mediterranean average.
In the last two years, Croatia has significantly approached the EU average in terms of price levels (to 90.4 percent from 78.7 percent in 2021), but it remains a challenge to adequately and market-expectedly raise quality, which is necessary if we do not want to see a decline in competitiveness. Restaurant service prices are rising faster than hotel prices, especially when compared to the Mediterranean average, namely 10.1 percent in 2024 and 51.6 percent since 2019, compared to the Mediterranean average where a growth of 4.7 percent and 21.5 percent since 2019 was recorded last year.
Hotel prices have risen significantly faster than the Mediterranean average since 2019 (43 percent compared to 24 percent), but their growth in 2024 is significantly lower than in the Mediterranean (1.8 percent compared to 4.6 percent). Despite a strong nominal growth of foreign income of 42.2 percent compared to 2019, it has actually fallen by 8.6 percent. The deterioration began in 2023 and continued last year, given that our poor accommodation structure simply cannot create higher added value.
In the Mediterranean, the share of hotel beds in the accommodation structure has further increased at a high level (on average 43.3 percent), while in Croatia it is at an extremely low level and has even decreased. This is also a consequence of the relatively low spending of tourists in Croatia, which is around 170 EUR per day compared to spending in Italy and Spain, where tourists spend an average of around 250 euros per day. In Portugal, guests spend more than 400 euros daily.

Financial investment potential is decreasing

Indicators of business optimism for accommodation services and food preparation and serving in Germany and at the EU level are declining, and the tendency to save in the next 12 months is reaching record levels. Indeed Wage tracker shows that the growth of wages advertised in job postings in the euro area has slowed to 2.5 percent compared to an average of 4.5 percent in 2024. The relatively stronger decline in the travel sector from the Eurostoxx600 index of -10.8 percent compared to the underlying Eurostoxx600 index (-6.5 percent) is also concerning.

On the other hand, there is encouraging news about the better state of bookings among domestic hoteliers and campsite owners, as around 81 percent of them expect booking growth above six percent, and about 57 percent expect revenue growth above six percent, according to a survey by the Croatian Tourism Association (HUT).

Therefore, even in a potential scenario of falling real disposable income and recession in the euro area, we do not necessarily expect a significant decline in foreign demand for travel. Namely, citizens have not treated expenditures for this type of consumption as a ‘luxury’ for a long time, and they are also relatively small at below three percent of the income of the average European.

On the other hand, the existing capacity structure, dominated by short-term rentals with the lowest share of hotel accommodation in total accommodation in the European Union and the Mediterranean, generally generates low added value and attracts guests with lower purchasing power, which poses significant limitations to further growth for Croatian tourism. Especially in the case where the decline in the number of foreign overnight stays continues in short-term non-commercial rentals in an even more uncertain year.

Tourism is the only sector in Croatia where gross added value per employee reached the average of Germany in 2022, but in the last two years, we have recorded a real decline in productivity compared to growth in the Mediterranean. Analyzing the results of the leading 10 listed hoteliers over the last three years, we see stagnation in EBITDA margins at around 30 percent and a decline in net margins to 10 percent, along with a continuous increase in the share of labor costs in revenues. The EBITDA margin is also four percentage points below the level of 2019, while the share of labor costs (27.4 percent) is three and a half percentage points above the level of 2021.

This is a consequence of a sharp increase in the minimum wage by 92 percent since 2019, in addition to the ongoing increase in energy prices above the EU average, and this year’s increase in the ‘minimum wage’ of 15.4 percent further pressures profitability as well as the financial potential for investments in the hotel sector. For illustration, nearly 70 percent of hoteliers expect labor costs to rise between 5-10 percent or above 10 percent. Therefore, it is not surprising that cash expenditures for investments have continuously fallen to just 26.1 percent of business revenues or even 13 percentage points below the level of 2019.

It is necessary to improve investment conditions in hotels

The HUT survey shows that 44 percent of hoteliers consider investments in tourism to be insufficient, and among the obstacles, they highlight urban planning, the long process of obtaining building permits, the issue of tourist land and maritime property, as well as project profitability.

Due to the uncontrolled expansion of short-term/non-commercial accommodation and the loss of competitiveness, declining productivity, and increasing imported and domestic uncertainties in the business environment, it is necessary, they state in HUP, to improve investment conditions in hotel capacities in four areas, with the aim of realizing five billion euros in investments over five years:

1. Operationalize the Spatial Planning Act, the Expropriation and Compensation Act, and the Act on Strategic Investment Projects of the Republic of Croatia, especially when investments in transport and communal infrastructure fall under the jurisdiction of multiple local government units and if one ‘refuses’ to cooperate. Local governments should include (regional) tourist boards in the preparation of spatial plans. It is also necessary to introduce an obligation for project holders to calculate acceptable capacities as well as to adopt a Destination Management Plan in the Tourism Act with the aim of prohibiting or limiting the use of areas intended for residential purposes as accommodation units for temporary guest stays.

2. One of the main innovations of the Maritime Property Act is the ‘concession on demand’ institute, but it is necessary to define open issues through subordinate legislation, such as the land issue in the camping segment in the company’s core capital subsequently declared as maritime property, as well as the conduct of commercial activities on maritime property. It is essential to enable users to easily obtain a concession, directly upon request, for technologically or functionally inseparable units of beaches, tourist moorings, and tourist ports with hotels, camps, and tourist resorts. Furthermore, it is necessary to precisely and fairly regulate the status of property that entered the regime of maritime property after the completion of transformation and privatization. Quality regulation of maritime property is a prerequisite for investment development and raising the quality of Croatian tourism.

3. Addressing the issue of maritime property is often an obstacle to resolving the issue of ‘tourist land’ and signing lease agreements, which would finally define the legal interest of tourism companies regarding ‘tourist land’ and open the way for a necessary new investment cycle.

4. Local government units must make a strategic decision about future tourism growth, primarily regarding the accommodation structure based on promoting the quality of accommodation facilities in accordance with development plans and sustainable development of the environment.