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TikTokization: Fast food brand menus are changing in previously unimaginable ways

Not so long ago, food stylists were one of the key links in the chain from fast food brand to consumer. Their task was to make the burger as tempting as possible, often resorting to many (unknown to consumers) tricks: for instance, they would coat the meat with shoe polish, make the buns and salads shine with hair spray, and they had other completely inedible products like motor oil or glue at hand, which also contributed to the final, delicious appearance of the dish. Of course, such stylized burgers were photographed for advertising campaigns, and shortly after for the social media profiles of fast food brands.

Stylized photographs of delicious dishes were supposed to provoke growling stomachs among social media users, and they indeed did. But times have changed, as The Drum claims, because the aesthetics of Instagram have been replaced by those of TikTok. Although it is hard to speak of any aesthetics here, it is more about a ‘mishmash’ of different personal styles, a kind of ‘crazy’ combination of performative art and entertainment followed by millions of users. TikTokization of fast food is changing menus in ways that were previously unimaginable. The Drum, or rather its author and marketing expert Pollyanna Ward, explained how.

Attractive visual

Ward was prompted to research the trend by a campaign or, better said, a phenomenon called Grimace. The famous chain McDonald’s decided to celebrate the 52nd birthday of Ronald McDonald’s friend – the purple, fluffy mascot Grimace. Nostalgics ‘hooked’ onto the campaign, which reached as many as 2.7 billion views on social media, and users celebrated the birthday on YouTube and in TikTok videos with their versions of Grimace drinks. Thus, a peculiar purple version of a milkshake colored with Grimace syrup and topped with whipped cream was created by TikToker Austin Frazer.

His video recorded 3.6 million views and prompted thousands of users to create personalized versions of the Grimace drink and film themselves in the craziest poses. Although Frazer helped McDonald’s by encouraging the audience to feed their nostalgia and have fun shaking personalized Grimace dishes and drinks, this trend was actually inspired by competition, Burger King. This fast food chain marked the premiere of ‘Spider-Man’ by launching the Spider-Verse Whopper, a burger with red buns and black sesame seeds, and the Spider-Verse Sundae, an ice cream with red, blue, and black toppings.

Creators tasted these novelties and then filmed videos on TikTok pretending that the dishes had turned them into Spider-Men. In this case, as with Grimace, the fast food product became a prop, a tool for expressing one’s creativity. Brands that want their product to come alive on social media must offer something unique that leaves a strong visual impression. Besides playing with products, users have recently been playing with menus, i.e., combinations of dishes.

Menu hacking

Ward continues that the trend includes mixing individual dishes, ingredients, or even ordering going a step too far. For instance, one TikTok user posted a video in which they ordered a sandwich from the Subway chain. However, they did not order a regular sandwich, nor did they ask for all the ingredients to be crammed into it – but rather to dip the whole thing in sauce.

Another user created a TikTok video in which they ordered the so-called The Quad from Chipotle. Instead of one standard tortilla, they ordered four stacked on top of each other with such a pile of ingredients and toppings that one person could not roll the creation into a burrito by themselves. Of course, users watched this almost inedible experiment with bated breath. Ward found a third example, a little less extravagant but no less shocking. One TikToker visited Subway and ordered a Subway pizza ‘with everything,’ thus sparking a microtrend of ordering pizzas with an excessive amount of toppings.

Ward calls this trend menu hacking of fast food chains. For example, a fan of the chain Joe and The Juice decided to ‘enhance’ its tuna and avocado sandwich at home and, of course, filmed and posted it on TikTok. Yes, that move, as well as the previously mentioned ones, sounds completely banal, but the end result is impressive and saves fast food brands millions that they would otherwise spend on advertising. Namely, the tuna and avocado sandwich hacker sparked the #tunacado trend, which has so far had 183 million (!) views on TikTok. Other popular players, like KFC, whose nuggets users ‘enhance’ with pepper sauce or honey, or McDonald’s, whose products are dipped in ketchup, have also benefited from the trend of ‘menu improvement.’

Fast food lovers who enjoy experimenting with flavors have turned TikTok into a platform where interested users can showcase their ‘culinary’ skills by transforming fries, tacos, and burgers into personalized, extravagant dishes. Besides interesting visuals (Grimace, Spider Verse Whopper), flavors (menu hacking), attention is also drawn to – sound. Fast food chains are becoming increasingly aware that sound contributes to a better eating experience, which is why they recently launched a crispier version of the McChicken Sandwich, The McCrispy. In the commercial, they emphasized the crispiness and encouraged TikTokers to buy crispy sandwiches. The result? ‘Crispy’ videos brought in over a hundred million views.

Food porn

A brand like Five Guys relies not only on visuals but also on olfactory experience on its TikTok channel, as its food crunches, simmers, sizzles, and melts… Wingstop, on the other hand, posts clips of just five seconds showing how chicken wings are dipped in sauce, covered in parmesan, and simmered over a flame. This type of TikTok food porn encourages users to purchase but also to create their own enticing content that plays on all senses.

Although TikTokization is off-putting to many brands because the platform, unlike Instagram, is not polished, and the content is not easy to control or manage once it falls into the hands of users, the trend can be quite beneficial. Ward justified this thesis with research from the company MGH. According to it, 72% of consumers chose new restaurants based on the appearance of their dishes on the platform, and 38% visited a specific restaurant after seeing it on TikTok. As many as 45% cited the ‘need to taste its unique dish’ as the reason for their visit.

If your boss asks you, Ward writes, to come up with a way to join the trend, you should first make the dish or product visually more appealing, and then it would be wise to invite creators to hack the menu, unleash their imagination, and create unique content, i.e., a meal, dish, or product. In doing so, you must not forget to review the comments, which are a wellspring of inspiration. Finally, remember that food must not just ‘sit’ on the profile of the social platform. It must ‘smell’ through the screen, it must crunch, ooze, simmer… If you manage to master all these steps, you can congratulate yourself because you have successfully TikTokized your offer and officially entered a new era of the fast food industry.

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