Home / Comments and Opinions / CROATIAN FAIR TRADE Sunday Work Ban and Ten Other Nonsense That Goes Unpunished

CROATIAN FAIR TRADE Sunday Work Ban and Ten Other Nonsense That Goes Unpunished

Domestic customers and foreign tourists have been trying in vain to enter stores, which were, without exception, closed on the Day of Victory and Homeland Gratitude, August 5. This Saturday, the news from the Trade Law hit merchants, consumers, and especially tourists for the first time.

Therefore, last Tuesday was a fair day for Zagreb, Split (the fair was declared for all Sundays in August and September), Trogir, Makarska, Podgora, Hvar, Stari Grad, Jelsa, Supetar, Sutivan, Bol, Komiža, Rijeka (Trsat), Opatija, Crikvenica, Baška, Cres, Pula, Rovinj, Umag, Labin, Buje, Pirovac, Samobor, Dugo Selo, Svetu Nedelju, Svetog Ivana Zelinu, Križ, Varaždin (and Sundays during ‘Špancirfest’), Koprivnica (and Sunday during the ‘Renaissance Festival’)…

A Gap and the Virgin in the Law

A gap, or the Virgin in the Trade Law, was discovered by a number of opposition mayors and municipal heads, as well as some HDZ mayors, who declared fair days in Novalja, Crikvenica, Mali Lošinj, and, of course, the largest Marian shrine in Marija Bistrica (where all Sundays until September 10 were declared fair days).

By turning the state into a Croatian fair on the feast of the Assumption (and actually a fairground), local leaders opposed the grotesque law that prohibits Sunday work for only one activity. Thus, cashiers in large retail chains can ‘rest’ on Sundays from early dawn by cleaning and cooking lunch for the whole family (along with the obligatory mass).

Fortunately, Plenković’s appeasement of the Church does not apply to producers, some of whom work in three shifts seven days a week due to the nature of their work and the demands of the technological process or market. It should be noted that shift work is far more demanding than Sunday work, especially the third, night shift. However, there are not many complaints from ‘three-shift’ companies, and especially no union actions. Instead of copying the model from industry to retail, the government has prohibited Sunday work for the third time. Now we are waiting for the third ruling from the Constitutional Court, which has already overturned similar legal provisions twice. However, the HDZ can be calm, as it is already estimated that the constitutional judges will need more than a year for a decision, which means that the third overturning of the Sunday work ban will not jeopardize the electoral results of the HDZ, as the elections for the Croatian and European Parliament will have long passed by then, and the strongest party is entering the presidential elections without major ambitions anyway – it has not even determined a challenger to Zoran Milanović yet.

A Great Struggle for Small Retailers

In the meantime, large retail chains will certainly not go bankrupt, and the biggest victims are small retailers. According to Fina’s data (InfoBiz), 2,376 companies and crafts with fewer than ten employees in the retail sector submitted financial reports for the past year (in non-specialized stores and in food and beverage stores, at stalls and markets and outside them, excluding specialized stores, which do not work on Sundays anyway, and mail and internet stores). These mostly family-owned companies are the most vulnerable category of small retailers, employing a total of 6,280 people (mostly family members).

Last year, they generated 667.65 million euros in revenue and reported a profit of 19.05 million, which means they operated with a thin margin of only 2.8 percent. Among them, as many as 680, or 28 percent, operated at a loss. The Sunday drop in revenue (by at least ten percent) will direct many towards negative business, and some towards bankruptcy. However, it seems that for the government, this is an acceptable collateral sacrifice as this move affects 60,000 employees in the entire retail sector. It is assumed that even the undecided among them will vote for the HDZ in the elections; unless employers start reducing wages or even laying off employees due to decreased revenue.

However, this is not the only absurdity in retail and service activities. Below we present ten absurdities from the domestic market. It would be more beneficial if the State Inspectorate dealt with this instead of chasing Sunday and holiday trading.

Ten ‘Witticisms’ Without Sanctions

1. Ikeization of retail, primarily furniture – even the most expensive pieces today require the customer to assemble them themselves, just as computers once had to be assembled when purchased ‘in a kit’.

2. A customer buying a set of eight chairs must pay an additional fee for special packaging (since the chairs are originally packaged in sets of six).

3. One Istrian winemaker adds 5.5 euros to the price of a bottle of wine for – pouring.

4. A seamstress buying fabric ‘by the meter’ is additionally charged for cutting the fabric – per meter. She fared better than a guest in a restaurant on Lake Como who was charged two euros for cutting a sandwich in half.

5. At the Pula fish market, charging for cleaning fish has begun; the customer will be comforted – this is only for foreigners because ‘everything is paid for with them anyway’.

6. The classic story of devices breaking down immediately after the warranty period is compounded by the unavailability of service. Mandatory repairs can take months, and customers from Knin or Vinkovci are told to bring their washing machine or refrigerator for service in Zagreb.

7. Retailers hire their own experts, who reject all complaints. Thus, Jože Urankar, a court expert and appraiser for textiles, textile technology, leather, and fur, rejects complaints on footwear (and in one case discovered insufficiently tightened shoelaces on sneakers). Fortunately, the expert opinions ordered by the participants in the dispute are not final, but a good portion of customers give up after the first step.

8. The fine for even the slightest overstay of the ten-minute free parking in the kiss & fly zone at Pula Airport is 330 euros, and parking for 24 hours also costs an astronomical 48 euros (two euros per hour) – the most expensive in the region.

9. Customers often decide to buy a larger package, assuming it will be cheaper than buying the same quantity of goods in two smaller packages. However, sometimes there is a trap in this – a larger package can be more expensive per kilogram than a smaller one.

10. Entering into a distance contract can be risky, especially if the identity of the trader, or the person advertising and selling products via the mentioned websites, is unknown. The State Inspectorate warns customers to check the name and headquarters of the trader, phone number, and email address before entering into a distance contract. As unreliable sites, it listed addresses www.nikeoutlet-hrvatska.com and www.cipelehrvatska.com.

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