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How to Protect Yourself from Unplanned Costs Arising from Oversights or Negligence?

How often do you think about the possibility of making a mistake in your job and the consequences it may have? Probably not very often. However, mistakes in business do happen – as a journalist, you might accidentally disseminate incorrect information, as a hairdresser, you might unintentionally dye someone’s hair pink, as a doctor, you might prescribe the wrong medication, or as a lawyer, you might give incorrect advice. Regardless of your profession, every business carries certain risks, and no matter how much we want to avoid them, these risks can endanger other people as well as the entire company’s operations.

That is why more and more entrepreneurs and business owners are recognizing the advantages of professional liability insurance, which, simply put, protects them from oversights and mistakes as well as additional unnecessary costs.

Many businesspeople are well aware that conducting business activities carries certain risks – risks that threaten the bodies of third parties and property, as well as loss of income, whether it concerns business partners, product customers, company visitors, neighbors, passersby, or even their own employees. All of them can seek compensation for damages that can sometimes reach millions due to harmful events arising from the company’s liability.

Protection from Unplanned Costs

An interesting fact is that, according to a report by the American Central Bank from 2020, nearly 60 percent of injury lawsuits are related to employer liability and public liability, and about 30 percent of claimants settled directly with the insurer.

What is actually involved in professional liability insurance? Namely, the subject of insurance is the civil contractual (professional) liability of the insured for damages caused by non-fulfillment, inadequate fulfillment, or delay in fulfilling the contractual obligation of the insured, provided that the insured is obliged to act with increased care and according to the rules of the profession in fulfilling the obligation from their professional activity. All this actually means that in this way, every employer, regardless of their professional activity, can insure (or secure the company) against unplanned costs that may arise from oversights or negligence, and as there are more and more freelance professions as well as those with public significance, professional liability insurance, which provides policyholders with protection against liability for damages they may cause while performing their profession, has begun to have an increasingly strong and significant impact on the overall economy and society.

Wide Application

In what cases can professional liability insurance help? The answer to this question is broad. From customer injuries in stores to accidental damage to the employer’s property through financial damage caused to a client due to negligence or oversight.

Professional liability insurance is a type of insurance designed to protect business owners as well as all self-employed individuals in case their clients reasonably believe that the products or services provided to them were incomplete, inadequate, or unfulfilled.

In its more general sense, liability insurance is divided into extra-contractual liability or public liability insurance towards third parties (for damages due to death, bodily injury, or health impairment, as well as damage or destruction of third-party property), which includes mandatory traffic insurance, insurance required by regulations for certain activities, as well as voluntary insurance and professional liability insurance.

Without Insurance, There is No Work

For certain activities – such as licensed civil engineers, mechanical engineers, doctors, pharmacists, etc., contracting a professional liability insurance policy is legally mandatory, as is the case for certain activities performed by companies acting as insurance intermediaries. These professions are defined either by legal regulations or, sometimes, by decisions of certain professional organizations that gather members from the same profession.

And yes, it is perfectly reasonable to wonder why this should be necessary for someone who does their job well? However, the answer to this question is not simple, and there are several reasons why some are required to have this type of insurance. The most common reasons considered in this case are the wide range of individuals who may be endangered by performing a certain activity or the potential height of damages that may arise.

Protecting Business and Reducing Risks

However, such insurance is still not legally mandated for most professions. Nevertheless, more and more people want to protect themselves in this way from potential damages. And this is not unusual. Because no matter how much we want to avoid them, mistakes are possible, and we make them almost daily, and if an employer does not have liability insurance contracted, they will have to cover any damages themselves.

All this is quite risky for the business operations of companies. Indeed, it is not uncommon for companies to have to lock their doors because certain compensation claims are extremely high. In Croatia, this type of insurance can protect activities such as forestry and logging, publishing and printing activities, maintenance and repair of motor vehicles, repair of personal and household items, hotels and restaurants, travel agency and tour operator activities, as well as other services for tourists, courier services, cleaning of all types of facilities, photographic activities, wastewater removal, garbage collection, installation and repair of sanitary installations, film and video activities, washing and dry cleaning of textiles and fur products, hairdressing salons, beauty salons, funeral and related activities… – the range of activities for which insurance companies in Croatia offer professional liability insurance policies is very broad.

Liability towards third parties can cause large and unplanned financial expenditures that can only be bridged by appropriate professional liability insurance. So when damage occurs, the injured party has the right to monetary compensation for damages from the insurance up to the amount of the agreed insured sum, including statutory default interest, and for the insurance company to offer adequate coverage, it is usually necessary to provide data on the total income of the insured as well as any specificities in performing the activity.

SAFER TOMORROW

SAFER TOMORROW is an informative-educational project on financial literacy in the field of insurance conducted by insurance companies and the Croatian Insurance Bureau with the aim of promoting and popularizing financial literacy among citizens. On the website www.sigurnijesutra.huo.hr, you can find relevant and important information from the world of insurance, discover how to insure yourself and financially protect yourself from other risks, and learn why it is today, perhaps more than ever before, important to have an insurance policy.

* Content created in collaboration with the Croatian Insurance Bureau.

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