Attracting, hiring, and retaining skilled employees has never been as crucial for success as it is today, especially in tourism and hospitality. The use of social media places good communication in the background, thus in the absence of a quality social life, honesty, kindness, and helpfulness are increasingly valued. Often, the competition among tourist destinations depends precisely on the human resources that constitute the key factors for successful business in tourism.
Thanks to the abilities, knowledge, and experience of employees, as well as the employer’s care for their clients, employee and client satisfaction is achieved, and the outflow of quality workforce has been proven to be reduced. These relationships affect recognition and, consequently, profitability.
Forbes has once again included Kempinski Hotels in the list of best employers (Forbes World’s Best Employers 2022.) They have made the list for the second consecutive year, ranking 83rd among all industries and third among employers in the tourism industry. Notably, the Kempinski group is the oldest European luxury hotel company, and in Istria, it operates the Kempinski Hotel Adriatic.
