RoomRaccoon Introduces New Hotel Housekeeping Software for Even Simpler Process Management

RoomRaccoon, the leading and comprehensive Hotel Management System, has announced an expansion of its cloud platform with the launch of a fully integrated housekeeping software, RaccoonHousekeeping. The new software plays a crucial role in helping hotels accelerate business processes and improve internal communication, all through an innovative mobile view and dashboard, the statement said.

– As hoteliers ourselves, we fully understand the importance of innovation. We are constantly working to build a system that will adapt to the growing needs of hoteliers and their guests, and we are pleased to present RaccoonHousekeeping to users in Croatia – said Tymen van Dyl, CEO and co-founder of RoomRaccoon.

The innovative management system enhances efficiency by digitizing manual processes. Hoteliers can organize and assign tasks in real-time, track room statuses, all with a mobile view.

Real-time view: Hoteliers have real-time information about room status and can easily organize staff. They can share tasks, add notes for special activities, set task deadlines, and track individual performance.

Smart tasks: Hoteliers can save time by scheduling smart tasks that will automatically assign cleaning and maintenance tasks on a daily, weekly, monthly, or seasonal basis.

Reporting and forecasting: RaccoonHousekeeping offers a unique report that predicts upcoming household maintenance requests. The forecast overview displays rooms for arrival, stay, and departure for current and future bookings.

Mobile overview: The Housekeepers app is a perfect way to track a team on the move. The team can work much more efficiently with seamless communication and have access to tasks in real-time, report progress, and notify superiors, all at the push of a button.

– The best part of RaccoonHousekeeping is that it is fully integrated into our existing interface. Because our entire system is based on cloud technology, hoteliers can manage their team from anywhere and at any time – said Amor de Wilde, SaaS Product Owner, RoomRaccoon.

Adriaan Liebetrau, general manager of MINT hotel from South Africa, who joined the pilot program earlier this year, said that ‘maintaining a hotel is a key part of the business and also the most important for every guest’.

– Even more importantly, it can determine the overall guest experience. Managing a large team working on hotel maintenance and delegating many tasks in MINT hotels is now even simpler with one solution – RaccoonHousekeeping. It is much easier to connect with the team through the mobile app where they can update tasks with one click, and I don’t need to make several calls to ensure that the rooms are ready for guest arrivals – added Liebetrau.

Branimir Lažeta, regional representative for RoomRaccoon Croatia, emphasized the importance of upgrading outdated systems to meet guest expectations.

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Branimir Lažeta

—– Managing a team of hotel staff can be a very manual process, especially if you are using paper and phone. With the implementation of our system, hoteliers can delight guests with operational efficiency and free up time to focus on generating revenue and increasing early check-ins – said Lažeta.

In addition to this software, the award-winning RoomRaccoon Hotel Management System is complemented by core systems as well as built-in features. It includes a management system, channel manager, booking mechanism, as well as revenue management tools, automated upselling, integrated accounting software, online check-in, automated guest communication, payment processing, and much more.

– One of the biggest advantages of RoomRaccoon is that it is extremely easy to use. After the pandemic, hotels are rapidly hiring new workers, and now you can train your hotel staff team very quickly – said Lažeta.