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GALLUP TEST FOR MINISTERS: Corporate rules in the Croatian government can only be a comedy

Croatian media reported an agency news that the new Slovenian Prime Minister Robert Golob is using his corporate experience to select people who will take on important positions, so all parliamentarians from his party had to answer 12 questions from the Gallup test, which measures employee engagement and their motivation to work in companies.

This was revealed in Ljubljana’s Delo by the President of the Slovenian Parliament Urška Klokočar Zupančič from Golob’s Freedom Movement party. She, like the other forty representatives elected on the list of the strongest party in parliament, answered questions from the Gallup Q12 test, the first of which is ‘Do you know what is expected of you at your workplace?’.

What is the Gallup test actually? The American analytical and consulting company, best known for public opinion research conducted worldwide, developed a set of 12 questions in the 1990s that helps companies assess their employee engagement.

Golob used the Gallup test when selecting his associates at a time when he led the energy company GEN I before entering politics. This method was introduced into Slovenian politics by Prime Minister and President Janez Drnovšek, who was a director of a branch of Ljubljanska Bank and an experienced economist before entering high politics.

Gallup’s 12 questions are still used in corporate human resource management today. But could this method be used in Croatian politics, for example, in assessing the engagement of ministers? The answer is affirmative only in theory. The closest to such an assessment could have been Croatian prime ministers, the so-called techno-managers (Franjo Gregurić, Nikica Valentić, Hrvoje Šarinić, and Zlatko Mateša) in the first decade of independence, had it not been for the struggle for independence, war, and Tuđman’s untouchability. In this century, ‘pure’ politicians in the prime ministerial position (except for the short-lived and non-independent Tihomir Orešković) have distanced themselves from all corporate rules, and ministers are chosen primarily based on their party rating and personal preferences. And these criteria are often in contradiction with abilities.

Therefore, fewer and fewer ministers are chosen based on ability, and no one is dismissed for incompetence. Even Darko Horvat, who did not initiate the reconstruction of Zagreb for two years, did not leave the Ministry of Construction due to inactivity, but resigned only after he was arrested.

Because of all this, the sincere completion of the Q12 test by Croatian ministers would turn out to be tragicomic. Like this example, which is the product of the author’s twisted imagination. Imagine the names of possible ministers who answer Gallup’s questions yourself.

1. Do you know what is expected of you at your workplace?

– Of course I know, it is expected that I unconditionally listen to the Prime Minister and that my potential independent proposals and decisions do not deviate from the Government’s program and the Prime Minister’s domestic and European ambitions.

2. Do you have the materials and equipment to perform your job well?

– I have no problems with that. I am quite satisfied with the car and computer, the printer is fast and quiet, there is enough paper, the air conditioning in the office works, what more do I need!

3. Do you have the opportunity to do what you are best at every day at work?

– The ministry has enough people to whom I can delegate all tasks, which is my great strength. And I still have enough time to listen carefully to the Prime Minister and follow all his statements, as I am best at listening.

4. Have you received recognition or praise for a job well done in the last seven days?

– Just being appointed to the ministerial position was a great recognition, and when the Prime Minister thanked me for the presentation at the Government meeting, no one was happier than me.

5. Do you feel that your superior or someone else at work cares about you as a person?

– I know that the Prime Minister cares a lot about me and all of us and that it is hard for him when someone betrays him and has to leave, so I also care about him so that he does not have to worry about me.

6. Is there someone at work who encourages your development?

– The main encouragement for my development comes from the Prime Minister himself. He even told me in time to definitely obtain some diploma before my appointment and to enroll in a Spoken English course as soon as possible. The diploma is here, and I am already looking for that Spoken.

7. Do you feel that your opinion is taken into account at work?

– I am not just feeling it, I am sure that my opinion is respected. The other day I pointed out a few typos in a material and the Prime Minister accepted all of it.

8. Do you feel that your job is important because of your company’s mission/purpose?

– How could it not be, each of us ministers is a cog in the mechanism managed by the Prime Minister with the main mission of maintaining and improving the party’s rating and winning the next parliamentary elections.

9. Are your colleagues committed to quality work?

– I have no problems with my colleagues. The girl sitting in front of my office immediately remembered what kind of coffee I drink (short espresso with a few drops of milk and sweetener), and the driver understood from the start that I do not like to bounce on speed bumps and pays great attention to them.

10. Do you have a best friend at work?

– We are all best friends in the Government, it is actually one group that works in a friendly manner, but there is still only one Prime Minister, the best of all best friends for all of us in the Government.

11. Has anyone at work talked to you about your progress in the last six months?

– Yes, just the other day the Prime Minister called me and asked if I would go with him to Brussels to see Charles Michel, and that is a big progress.

12. Have you had the opportunity to learn and grow in the last year?

– Since I have been in the Government, I learn something new every day. First, I had to master all the buttons on the phone, then all those programs on the computer, even Excel, the one for spreadsheets. I have memorized the number of the café if the secretary has gone somewhere, and I am already finding my way around Zagreb. I love walking and I no longer get lost. So, I learn and grow day by day. You know that saying – learn, learn, and just learn – as our First President said. Or did someone else say that?