In April of last year, just 10 months ago, I wrote an article about whether leaders live the values they proclaim. In the article, I wrote among other things: 'Leaders should act as if we will live 100 years in peace, while preparing as if war will start tomorrow.' I never dreamed that we would now be living that scenario. That 'tomorrow' would indeed come, that tomorrow is actually today/yesterday and that we will not live 100 years in peace.
We went to sleep in Europe without war. We woke up in a completely different environment, war was already raging in Europe, not so far from us. In just 24 hours, a lot has changed.
I could describe it in words: What a difference a day (a leader) makes! 24 little hours!
Watching all this, my heart breaks. But I also see it through some other glasses: I am closely observing leaders. I wrote this reflection exclusively from that perspective: the leadership perspective, and my comments are not of a geopolitical nature. I also note that by the word 'leader' I encompass both female and male leadership equally.
I am looking at concrete examples hour by hour. Let's take Germany as an example. Why did Germany, among the last countries, accept the expulsion of Russia from the swift transactional system? What has changed compared to the time when Germany was an unwavering leader in the refugee crisis, and then in the pandemic? Have the numbers, the size of significance, the influence of Germany changed? No. Only one factor has changed. The leader. Leadership in such times requires courage, determination, steadfastness, and quick decision-making. Under Angela Merkel's leadership, Germany was first and paved the way for others, mainly by making very difficult decisions. Often attacked for the same, but steadfastly defending its positions. Internally and externally. With this example of swift, Germany has fallen to the back of the line. Their leader does not inspire confidence or inspire. Germany has become a follower from a leader.
The most important ingredient of any successfully managed organization of any kind is the leader. Leadership is very personal. Organizations of all types have their rules. And they do not change drastically overnight. But they can vary greatly under the influence of one person. For example, the USA under Biden is very different from the USA under Trump. And we are talking about the same country. That number 1 is the one who brings his personality into the management of the system, company, state. The way he presents himself and gains the trust of his teams. In my career and life, I have met thousands of managers. Leaders, those for whom I would go to war (both literally and figuratively) I can hardly count on one hand.
Leadership and its rules are more or less the same, whether we are talking about business, sports, political, or military leadership. The art of warfare has often been analyzed in the context of business leadership. What are the principles that connect business, political, and military leadership? In fact, there are great basic similarities: they all have a goal, define a strategy to achieve that goal, form teams that they train and prepare for 'battle', dedicate resources, plan logistics. They all share the desire to win. An important difference is that in war there are no second or third places. There is only one winner. In war, unlike other segments, losses are the heaviest. They are not counted by the number of votes cast, points on the leaderboard, or profits made. They are counted in human lives. Destroyed childhoods.
Leadership by definition should be based on personal values that are fully aligned with the values of the company, political party, or military. That leadership should be authentic, justified, and ethical. It should provide purpose, direction, and motivation. A true leader of values lives 'non-stop'. He/she is a true role model and example for their followers. For someone to be a leader, they must have followers. A successful and effective leader will create just such followers. The environment they create must be encouraging so that their followers can fully contribute to the success of the entire team. With an efficient, intelligent, agile, and ethical approach. A follower must support the leader and do everything in their power to ensure the team goal succeeds, while adhering to organizational values and standards. But leaders are also followers. The most successful will be those who seamlessly, depending on the moment, change roles. When they can listen to their team and accept their suggestions.
The fundamental values of leaders and organizations are never so vulnerable, fragile, and crucial for success as in a crisis. 'Heroes are known in adversity'.
A leader makes tough decisions and takes full responsibility for them, while without hesitation attributing successes to the team. A leader needs to define the purpose, the reason why we do this? For the group, as well as for the individual. That purpose must be infused with emotion. (For example, our purpose is to defend the country. Because it is our homeland). Ethically grounded purposes that set goals for the common good, greater than just us, unite teams, make them stronger. They are a strong motivator. Leaders need to be inspiring and excellent communicators: transparent and consistent. Communication is key and must occur continuously at all levels. Internally and externally, top down, horizontally and vertically. In times of crisis, when chaos and uncertainty prevail, communication from leaders plays a truly crucial role. It must calm people, restore their trust, and give hope. Always speak the truth. Communicate in a way that everyone understands. But communication is always two-way. It implies that the leader must have the ability to actively listen and sense how the organization and individuals are breathing. What is the feedback.
Crisis times have additional rules. It is often more important to make a decision quickly than based on 100 percent information, so in a crisis it is better to have too much communication than silence. Because nothing echoes as loudly as silence.
One of the fundamental tasks of a leader is to empower their teams, give them the opportunity when possible to participate in decision-making and contribute in their own way. Precisely so that they feel an important part of something greater than themselves, and not just an executor. Planning is certainly a very important step, but today's world requires a great deal of flexibility and quick adaptation. Everything is happening quickly. For example, only those who quickly adapted to the new conditions of the pandemic survived. They turned negative into positive. Defeat into victory. And in war, it is similar: it is impossible to predict every situation.
One of the greatest responsibilities of a leader is decision-making. Decision-making is essentially looking at the bigger picture, understanding what needs to be done, assessing the options available to us, and making and communicating the decision of which solution is chosen. The worst thing is not to make a decision. Very often timing plays a crucial role. In times of crisis, decisions need to be made quickly, and possibly corrected on the go. This is often less damage than not making a decision.
