Thanks to the franchise model under which it operates in as many as 20 countries and which has shown its sustainability even in a crisis, Carwiz has entered into two new franchise partnerships – in the Czech Republic and Portugal. Continuous two-way communication during the crisis has resulted in new partnerships and newly opened branches in the busiest Czech centers, in Prague and Ostrava. At the same time, a partnership has been initiated in Portugal, as well as branches in Lisbon, Sintra, and Évora.
Faced with the COVID-19 pandemic, CARWIZ rent a car has directed its strategies towards improving business processes and successfully managing the crisis.
– In the first phase of the crisis, we conducted online training with franchise partners, managed the crisis according to the prescribed measures of the country in which the franchises operate, and implemented new ways of doing business. We invested all knowledge and efforts to ensure that all preparations for the possible season were completed and our franchise partners were ready to operate – explains Sales Director Borko Ribić about the new business moves aimed at improving customer experience by introducing contactless vehicle pickup and online check in options.
With these new business moves, Carwiz has once again established itself as a leader in innovation in the industry because, compared to other franchise models, Carwiz’s advantage lies in the fact that the model is based on absolute innovation that the partner acquires by signing the franchise agreement, while on the other hand, each partner is completely independent when it comes to fleet procurement and business model.
