When we carefully and diligently dissect our communication, one single question remains in the air – How do we even manage to communicate?!! Relying on generalizations, assumptions, deletions, and implications, it is truly a miracle that the world functions so well. Nevertheless, it is at least good to conduct a mini spring inventory on a personal level. And it is precisely one that relates to our communication when generalizations are concerned.
Generalization is a generalization, the creation of general conclusions, opinions, and speech. There is nothing concrete and unique in generalizations. In fact, generalizations are often an example of hasty conclusions drawn from individual cases. Generalizations in our everyday life can indeed have a dual effect. They can connect and separate us, and to be concrete and useful, we invite you to test your speech yourself. Be careful today when you use – always, never, everyone, no one, everything, or nothing in your speech to better understand how we often fall into the trap of HASTY CONCLUSIONS.
Generalizations separate when we describe others and something else we do not want to be a part of – In this company, no one is successful! … or I am not appreciated enough! Such generalizations say much more about us and can easily be neutralized by the question – Is it true that no one appreciates you?
