Tailored Solutions Enhance Business Operations

The company Shipshape specializes in creating software solutions and digitizing medium and large enterprises. Director and co-owner Davor Španić emphasizes that they create personalized solutions for each client, which sets them apart from other IT companies.

What does Shipshape do?

– Shipshape creates software solutions tailored to the client. Our main products are e-commerce solutions and business applications, such as CRM, Ticketing, DMS, HR Management, and similar.

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Our philosophy is not one size fits all, but rather we approach each client individually, analyze their business processes, and propose a software solution that will digitize and enhance their operations. The development of such solutions is initially more demanding and slightly more expensive, but the result is satisfied clients who have a solution that fully meets their needs. Although SaaS solutions dominate the global IT market, such solutions have limitations in adapting to the individual needs of businesses. On the other hand, all our products were created on our platform, which Borislav Grgić and I developed, and which is fully configurable and can respond to the specific needs of each client.

Like many companies, we initially developed e-commerce solutions on various ready-made platforms, but although such platforms have the advantage of lower development costs and ready-made templates, no one mentions their limitations. For example, a recent client request was to create a web store that integrates invoicing and fiscalization, CRM, routing and navigation of the internal delivery service, connection to accounting software and credit rating agencies, all with a design that meets the criteria of an international brand. Such a solution would be almost impossible to create on a ready-made platform.

Who are your products intended for?

– Primarily, these are companies that have standardized business processes and want to optimize labor consumption, improve control levels, and report on business operations in a timely manner with new software solutions. Our products and solutions are intended for medium and large companies that want to digitize and automate their business processes. We approach all user requests in a project-based manner, professionally and responsibly. Since the solutions we offer are tailored to client needs, there are almost always changes and adaptations within the project, so we apply an agile project management approach, agile project management.

How has your company found its place in the IT market, where there is significant competition?

– I am pleased to highlight that most of our new clients come based on recommendations. Therefore, we can be confident that they recognize our commitment to projects and that our solutions truly facilitate their business operations. The Croatian IT market is becoming increasingly competitive, but clients always recognize continuity and quality. In the recent period, our revenues and the number of employees have significantly increased, and we are quite satisfied with the business development.

Do you see new business opportunities?

– The increase in online store orders is over one hundred percent compared to previous months. Consumers are turning to the internet as the currently most accessible purchasing channel, and companies have recognized the importance of this channel, which is why the demand for creating web stores is growing every day. We see an opportunity in developing advanced web stores that need to be integrated with the company’s existing software solutions. We believe that this trend will have far-reaching consequences on consumer habits and that many of them will remain with online shopping as their primary purchasing channel. The transition from traditional sales channels to the internet has been ongoing for the past few years, but the consumer isolation caused by the COVID-19 pandemic has exponentially accelerated this transition. It can be expected that even after the end of isolation, many consumers will continue to use web shopping as their main purchasing channel, in which we see potential for our growth and development. 

www.shipshape-solutions.com

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