Business Users as a Confirmation of the Quality of Konzum Click Service

Konzum Click records continuous growth in customers and sales, and it is expected that by the end of 2016, it will have more than 100,000 registered users along with a significant increase in sales.

Konzum recognized the market need for online shopping back in 2002 when it launched one of the first stores of this type in Croatia under the name Maxi Discount. Since 2006, Maxi Discount has become online.konzum.hr, an online store that by the end of 2015 became today’s Konzum Click.

Konzum Click follows the best global retail experiences and practices and marks the beginning of a new era in online food and beverage sales in Croatia. Konzum’s online store records continuous growth in the number of customers and sales, and it is expected that by the end of 2016, it will have more than 100,000 registered users along with a significant increase in sales. Further expansion and growth of Konzum Click is based on 115 professionally trained employees who work on various operations within Konzum Click. Among the users of Konzum Click, there is an increasing number of small and medium-sized enterprises, business users, who recognize Konzum Click as a destination where they can find everything necessary for a pleasant stay in the office.

In Konzum Click, customers have access to more than 11,000 different items at the same prices that apply in Super Konzum stores. Searching for items and purchasing is simple and fast, and there are special benefits related to the delivery of ordered items. Namely, the customer can choose the delivery time of the purchased items, and before delivery, they receive a notification with the name and surname of the delivery person along with their photograph.

A special feature of Konzum Click’s delivery is that it is carried out seven days a week at times that suit the customer and covers a wider area of the city of Zagreb, as well as Split, Đakovo, Vukovar, Vinkovci, Osijek, Rijeka, and Karlovac with its surroundings.

At the Vrbani location in Zagreb, where a large logistics center of Konzum Click is located, it is also possible to personally pick up previously ordered items via the Drive-in service within 2 hours from the moment the order is generated.

To further simplify and personalize shopping on Konzum Click, Konzum plans to expand its offerings, improve the website, and develop a mobile application that will make online shopping possible at every step.