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Support Institutions for Entrepreneurs are Flourishing

Micro-entrepreneurs, small and medium-sized enterprises are the lifeblood and foundation of every national economy and are extremely important for local and regional self-government as well as for the entire state. Supporting their development, competitiveness, and survival in a demanding market represents one of the most important items for investment in development and the future.

The Unique Register of Entrepreneurial Infrastructure has recorded 412 entrepreneurial zones, of which 163 are verified, and 121 entrepreneurial support institutions in Croatia. The highest number of entrepreneurial support institutions is located in Osijek-Baranja County: 14, in the City of Zagreb 13, nine in Split-Dalmatia County, and eight in Primorje-Gorski Kotar. The least number (one) is in Krapina-Zagorje County and in Karlovac and Lika-Senj (two each).
– From the national budget, we will pay 500 million kuna into the common European fund this year. To ensure that we multiply and return that investment, we must devise modalities to withdraw at least one billion kuna instead of that 500 million kuna this year. Therefore, we are simplifying application procedures. It will be much easier for entrepreneurs to obtain contracts; the administrative process will have three steps instead of six, and financial instruments will be sought for projects that will go towards the contract, and that will be immediately before the contract signing. For those who will be unacceptable, there will be no need to create a guarantee – they announce at the Ministry of Entrepreneurship and Crafts.

The Entrepreneurial Country The Ministry supports small and medium-sized enterprises with incentive measures such as non-repayable grants, interest subsidies for entrepreneurial loans, favorable loans from the Croatian Bank for Reconstruction and Development, guarantees from the Croatian Agency for Small Business, Innovation and Investment, and reliefs. For example, according to the new Investment Promotion Act from October 2015, 34 applications for the use of support for small and medium-sized enterprises have been received, with a total planned investment of 648,695,664 kuna and the opening of 350 new jobs. Non-repayable grants have also been awarded from the Entrepreneurial Impulse 2015 program. For financing non-repayable grants from European funds within the Regional Competitiveness program, contracts worth 92,659,915 euros have been concluded, of which 60,742,995 euros are non-repayable. In the Competitiveness and Cohesion program, 11 contracts have been concluded for 149,885,753 kuna with 47,579,612 kuna being non-repayable. The loan program Credit for Success 2014, with interest subsidies, recorded 2,141 loans worth 469 million kuna at the beginning of this year.  
– The share of small and medium-sized enterprises of 99.7 percent in Croatia compared to 99.8 percent in the European Union shows that Croatia is an entrepreneurial country. Both Croatia and the EU have the highest share of micro-enterprises, 91.7 and 92.7 percent, which employ 30.3 percent of people in Croatia and 29.2 percent in the EU. In both Croatia and the EU, large enterprises account for the largest share of added value, which is 44.8 percent in Croatia and 42.2 percent in the EU. The small economy of Croatia accounts for 55.2 percent of total added value, while in the EU it is 57.8 percent – they listed at the Ministry.  

Generous Agency Through the programs implemented so far, the Croatian Agency for Small Business, Innovation and Investment (HAMAG-BICRO) has invested significantly in the development of micro, small, and medium-sized enterprises through guarantees for bank loans, microloans with a favorable interest rate of 0.99 percent, and non-repayable grants in the Entrepreneurial Impulse. Last year, 347 guarantees worth 312.7 million kuna were issued, along with 34 microloans totaling 3.7 million kuna. Under the measure to Strengthen the Competitiveness of the Manufacturing Industry, 29 million kuna was approved for 99 projects. Exporters were awarded 96 non-repayable grants, nine to beginner entrepreneurs, and of the total number of grants awarded, 27 percent, or eight million kuna, went to female entrepreneurs. The same amount was approved for 78 projects in the measure to Strengthen the Competitiveness of the Service Sector. In the STARTCO program – Realize Your Own Business Idea, the budget was eight million kuna. A total of 1,071 non-repayable grants were approved, and the users of the Proof of Concept (PoC) program are small business entities (PoC Private) and scientific institutions (PoC Public). PoC projects are financed in amounts from 35 thousand to 350 thousand kuna for a duration of 12 months. The RAZUM program supports the development of small and medium-sized enterprises based on knowledge, and last year, 25 million kuna was contracted for seven new projects. The IRCRO program is aimed at encouraging cooperation between the scientific community and the economy on development projects. Within IRCRO, HAMAG-BICRO provides non-repayable funds, from half the value of justified project costs to a maximum amount of 900 thousand kuna. In 2015, 19 projects were contracted with non-repayable funds of 13.3 million kuna, and the total value of contracted projects is 27.3 million kuna.

Cities Want Innovation Zagreb has provided more than 330 million kuna for promoting the development of crafts, small and medium-sized enterprises from 2000 to the end of 2015, of which 265 million are Zagreb’s and 65 million from ministry funds. For this year, around 55 million kuna has been secured in the budget for the continuation of existing and new measures. To establish and develop technology-based small companies, the city has established its own company, the Development Agency Zagreb – TPZ d.o.o., to support entrepreneurship in more favorable use of business space and shared infrastructure. The agency serves as a technology park, entrepreneurial center, and center for development projects. Zagreb supports startups by organizing new entrepreneurial centers in various locations around the city, such as the Blue Office, and the entrepreneurial incubator for high-tech companies expanded at the end of 2014 to part of the space of the Goods Terminal in Žitnjak is expected to become an entrepreneurial accelerator. With the expansion of the Technology Park at the Zagreb Fair, one of its fundamental purposes will be to provide services and equipment to startup companies.
– Entrepreneurs need to base their strategic business development on their own innovations, that is, the creation of new products and services with high added value, in which we will assist them. To retain or strengthen competitive advantages, it is also important for entrepreneurs to network with each other, which is still not sufficient in our case. Entrepreneurs and their employees need to be focused on continuous learning and developing skills and abilities – they emphasize in Zagreb. As early as 2008, Rijeka adopted a program of measures to encourage the development of entrepreneurship. Today it encompasses 24 measures. Within this, 14 measures relate to support for entrepreneurs such as non-repayable subsidies and the possibility of using favorable conditions for business premises in the city, through entrepreneurial and startup incubators. The allocation of non-repayable subsidies is carried out in 12 measures through which entrepreneurs can achieve subsidies of 50 to 70 percent. In the last three years, Rijeka has provided entrepreneurs with 17 million kuna, of which six million kuna in non-repayable subsidies subsidized investments of micro, small, and medium-sized enterprises.
The Bodulovo business zone with entrepreneurial infrastructure will be offered to entrepreneurs and additionally financed through EU funds. Through the Rijeka Development Agency Porin, an entrepreneurial incubator will also be established with support for 3D printing of prototypes and CMC machines for serial production. In addition to entrepreneurial incubators, there is also Start-up Rijeka, a city incubator for young people with ideas in scientific and professional fields. Rijeka sees the greatest problems in helping micro and small entrepreneurs in the lack of human and financial capacities for a more competitive market presence and for the absorption of support measures. They believe it would be good to improve communication from the national, regional to local level to better design support measures and use resources more rationally.
This year, Osijek is providing entrepreneurs with 4.17 million kuna through various measures. It will also finance the construction of a Scientific Center for Renewable Energy Sources and a biogas plant in the Nemetin Industrial Zone. So far, Osijek has built three facilities for entrepreneurial accelerators and hubs within the BIOS entrepreneurial center with 40 business entities and 200 employees. A modern Coworking space has also been arranged, where anyone can get a free ‘desk, chair, and internet’. They plan to further support the development of incubators for small and medium-sized enterprises in new and creative technologies and the IT sector.  

Improving the Climate Split-Dalmatia County has enabled the construction of 38 entrepreneurial zones through spatial planning, of which 13 have been built so far. The county has realized more than 1.5 billion kuna in various supports and believes that through the synergistic action of ministries, the county, local and regional self-government, and support institutions, it is possible to significantly improve the entrepreneurial climate.
– The problem regarding projects that are (co)financed from EU sources is that entrepreneurs are obliged to secure their own share for project realization. Furthermore, the return of invested funds is only achieved after the projects are completed, so it is important to ease the financial burden on entrepreneurs with favorable loans. It is necessary to simplify project applications for tenders. In cooperation with our Development Agency RERA SD, we have a series of workshops for entrepreneurs on available sources of financing for their projects – they say in Split-Dalmatia County.
In cooperation with Istrian municipalities and cities, Istria County has adopted 10 measures to assist the Istrian economy worth 80 million kuna. For the encouragement and support of small and medium-sized enterprises in agriculture and agritourism, for example, 20 million kuna has been invested. Through the project ‘I Have an Idea’, they allocated 100,000 kuna to entrepreneurs with innovative ideas and introduced incentives for milk vending machines. Istria County is the second most developed region in Croatia, with half the unemployment rate of the Croatian average and double the GDP, and has 31 entrepreneurial zones. Istrians emphasize that entrepreneurs face many administrative barriers and procedures that should be simplified, numerous parafiscal burdens, unresolved property-legal relations, and a lack of a stable tax system. Although they have ideas and ready projects, they do not have enough own funds for pre-financing. They emphasize that due to the high centralization of the state, they are left without money for projects and advocate for a Polish model, where 50 percent of funds from EU funds go to the state, and 50 percent to regions, which then choose projects themselves and are responsible for them.  

Overly Advanced for Funds With the ministries of entrepreneurship and crafts and veterans, Međimurje County subsidizes entrepreneurial loans by subsidizing the interest in percentage points, which directly stimulates the economy. A total of 196 million kuna in loans has been disbursed in all programs from 2004 to 2014. Interest subsidies on entrepreneurial loans from 2007 to 2015 amounted to 15,895,602 kuna, of which the county provided half. Međimurje County has 55 business or entrepreneurial zones, of which 41 are active (entrepreneurs operate in the zone). The county intends to attract foreign investors, and as there is a shortage of labor, it is trying to increase enrollment in deficit occupations and open a high school in Mursko Središće. Međimurje, which has the highest GDP growth, has not had many opportunities to use EU funds for building business infrastructure in the neighborhood, as most funds were intended for counties lagging in development behind the national average. In this and the next year, the Međimurje economy will feel the effect of EU funds as the state has adopted the Competitiveness and Cohesion program. They expect approval for financing the Development and Educational Center for the Metal Industry – Metal Core, and tenders worth hundreds of millions of euros will be intended for entrepreneurs.
In the last five years, Zagreb County has awarded 746 individual grants to entrepreneurs, totaling 12,650,000 kuna. This year, they are preparing a tender for the allocation of grants to entrepreneurs for the use of consulting services for the preparation and application of projects for EU funds.