A study conducted by Deloitte in 10 EU countries shows that companies that support diversity achieve better results and are more successful in achieving their goals and strategies. However, not all companies are sufficiently active in promoting and establishing gender equality, and the economic reasons for hiring women as well as investing in their career development are considered very important by this consulting and auditing firm.
The conclusions they reached relate to key characteristics that are essential for managing companies and are linked to different leadership styles of men and women. The prevailing perception is that women are less political, better collaborators, more attentive listeners, more empathetic and reasonable, and that they are dedicated to completing tasks in their entirety. This perception has also been confirmed by research – the qualities of men and women in leadership positions in companies are perceived somewhat differently. The research questioned one of the prevailing stereotypes about women being significantly better communicators than men. Although only four percent of respondents believe that clear communication is reserved for men, and an additional 39 percent believe it is more a characteristic of women, as many as 58 percent of respondents highlighted good communication as a characteristic of both sexes. While presentation skills and the ability to participate equally in board meetings are perceived as characteristics of both sexes, in terms of confidence in decision-making, there is a greater inclination towards the male side, with almost half of the respondents citing confidence as a characteristic of men.
Regarding characteristics inherent to women in managerial positions, respondents believe they include consistency (61 percent), engagement (57 percent), analytical skills (59 percent), and the ability to multitask (79 percent).
Marina Tonžetić, a partner in Deloitte’s Audit Department, believes that an effective way to implement goals that are not easily achievable through natural processes is to prescribe realization through the introduction of legal frameworks. In the case of introducing quotas for the representation of women in managerial positions, this process does not necessarily mean that women will remain in those positions. – The reason is that, in addition to the prescribed form of meeting a certain percentage of representation, this position also requires business responsibility, i.e., achieving corporate goals and maximizing shareholder value. These two goals are not necessarily always aligned, and thus the characteristics of employees in these positions do not always match in both areas. I believe that measures established in companies related to social responsibility bring more effective and measurable results – says Tonžetić. Ultimately, she adds, in effective management systems and successful companies, employees who deliver results and have characteristics that meet the requirements of the position work, and legal pressures to introduce certain ratios of representation, regardless of the type of diversity being promoted, can violate the principles of recognizing contributions to corporate results.
When asked in Deloitte’s research in Croatia which tactical measures should be taken to increase the share of women in leadership positions, respondents most often opted for flexible working conditions (61 percent), followed by programs that balance work and family life (50 percent) and employee evaluation systems that neutralize parental leave (48 percent). – I believe that the research results are representative of the population, as I can confirm from personal experience that these measures are effective in practice – says Tonžetić.
