Regardless of citizens’ dissatisfaction, ZET continues to introduce innovations to more effectively collect transportation fares.
After drastically increasing ticket prices and the number of inspectors six months ago, and with several initiatives launched, citizens attempted to resist the Holding’s effort to offset debts at their expense, ZET has changed the way the SMS system is used.
– The option to purchase a ticket will remain, and it will be possible to buy a ticket for multiple people and for multiple zones, but you will learn more details soon. It will now be possible to see in which vehicle the ticket was purchased – explains Tomislav Jurić, spokesperson for ZET, who, when asked whether there might be a delayed receipt of the purchased ticket via SMS, responded that the new system will be much smarter than that. The new ticket purchasing principle was introduced due to the practice of sharing tickets purchased via mobile phones, as was the case with the recent action through the Facebook group ‘ZET Free Ticket’.
– Mobile phones and the device in the tram will be connected, allowing the inspector to see whether that ticket was indeed purchased in that vehicle and whether it was purchased by that person – announced the spokesperson.
