The largest British tour operator, Thomson Holidays, has once again confirmed the excellence of the offerings and services of Maistra’s Hotel Eden in Rovinj by awarding it a gold medal in the category of 4T Best Thomson Summer Accommodation.
The recognition was awarded to the hotel based on the preferences of Thomson guests who had the opportunity to evaluate the quality of the hotel during their stay, according to the statement.
– This award for Hotel Eden represents an exceptional achievement, especially because the criteria for obtaining it are very demanding, and we have been able to meet them for several years now. This is primarily the result of the extraordinary commitment of the entire hotel team. We continuously work on improving the quality of our offerings and services to meet the highest demands of all our guests, emphasized Nada Petrović Stepanov, director of Hotel Eden.
Thomson Holidays is part of one of the leading tourism companies in the world – TUI Group, and every year awards Gold Medal prizes based on the results of surveys conducted among its guests. The evaluation itself encompasses several important factors such as location, quality of service, cleanliness of the property, comfort of the rooms, quality of food, activity offerings, price-quality ratio, and overall guest satisfaction, which is also a crucial factor for awarding the prize itself.
During 2012, tourists from Great Britain accounted for nearly 20 percent of the total number of overnight stays at Hotel Eden, placing them second in all physical achievements compared to guests from other markets.
